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Order Cancellation
Cancellations cannot be made on credit card requests but can be issued for payments made by Cheque or via Bank Transfer.
We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of for delivery.

Returns and Refunds
Refunds will only be done only in the case of a genuine quality issue.

No refunds will be given in the following cases:
* Incorrect or outdated delivery address.
* Incorrect address format including any form of a PO Box address.
* After 3 failed delivery attempts by the courier.
* Package refused by recipient.
* Products returned in a used or damaged condition.

Note: Refunds will only be made after we have received the returned shipment.